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Terms of use

We aim to transmit this concert programme either by Live footage or via Video On Demand ( VOD ). You may cancel your order prior to the commencement of the streaming presentation, by emailing us at info@souljapanlive.com. In order to cancel your order, you are required to state your name, address and Order Reference Number.

Please note that once you have commenced your viewing and after 60 seconds of the transmission being viewed, it is deemed that you have completed your order of this streamed presentation. From the point of completion of your order, your PIN is valid for 48 hours from commencement with a maximum of 5 views within those 48 hours under fair usage policy.

Please note the presentation is only valid for viewing on the same device that you registered the PIN on.

Please note that this Streaming Site has automated software that detects Dates and Times of completion of order, the commencement of viewing matched to the Order Reference Number and device registered for each PIN.

Privacy Policy

Soul Japan Live will not sell-on buyers’ information to any other third parties.

We do not store ANY credit card information on the shopping cart, so you can purchase with 100% confidence and all information is securely encrypted directly through STRIPE or via PAYPAL directly to process orders.

What personal data we collect and why we collect it – Your Name, Address, Telephone Number, Email Address, IP Address for processing of orders through our on-line shopping cart in conjunction with Stripe or Paypal for use in processing of orders. By giving us this information, you hereby give your consent for us to use this information to process your orders via the website protocols and for website performance analysis through Google Analytics.

  • Responding to your request for information, order, or support

    When you contact us (online or offline) in connection with a request for information, to order a product or service, to provide you with support, or to participate in a forum or other social computing tool, we collect information necessary to fulfil your request, to grant you access to the product or service, to provide you with support and to be able to contact you. For instance, we collect your name and contact information, details about your request and your agreement with us and the fulfillment, delivery and invoicing of your order and we may include client satisfaction survey information. We retain such information for administrative purposes, defending our rights, and in connection with our relationship with you.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SOUL JAPAN LIVE BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY TYPE WHATSOEVER RELATED TO OR ARISING FROM THIS WEB SITE OR ANY USE OF THIS WEB SITE, OR OF ANY SITE OR RESOURCE LINKED TO, REFERENCED, OR ACCESSED THROUGH THIS WEB SITE, OR FOR THE USE OR DOWNLOADING OF, OR ACCESS TO, ANY MATERIALS, INFORMATION, PRODUCTS, OR SERVICES, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOST SAVINGS OR LOSS OF PROGRAMS OR OTHER DATA, EVEN IF SOUL JAPAN LIVE IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION AND WAIVER OF LIABILITY APPLIES TO ALL CAUSES OF ACTION, WHETHER BASED ON CONTRACT, WARRANTY, TORT, OR ANY OTHER LEGAL THEORIES.